Hiring frequently asked questions
Should I create a profile?
Yes! It is highly recommended. To create a profile, from the Symetra Career Site, click “Candidate Login” and then “Create Profile.” You can upload your resume, add skills, set job preferences and create job alerts. This is an AI-enabled platform, so your profile completeness will have a big impact on your experience. Add as much detail as you can to your profile to help guide the AI to understand your career preferences.
How long will my profile remain active in your database?
Profiles will remain in the system for a number of years and will be purged as needed. We encourage you to update your profile on a regular basis.
What if I forget my password?
If you have forgotten your password, click the “Forgot password” option on the Candidate Login page. Type in the email you used to create your profile and click Send Password Reset to receive instructions on how to create a new password. on the “Forgot Password” link and answer the challenge questions you created when you first created your profile. You will then have the ability to reset your password.
If I change my email address, should I create a new profile?
No. Please do not create multiple profiles, as this will impede and delay the hiring process. If you need to update your email, send a request to Recruiter@symetra.com and we will make the update on your behalf. Please include the email associated with your profile and the new email it should be updated to.
How do I search for current openings?
Use our job-search tool to find opportunities by keyword, relevant skills, area of interest, or position ID number. Create a profile to sign up for job alerts based on your searches. You will then be notified when new roles become available that match your interests.
Is there a limit on the number of applications I can submit?
No, there is no limit. You may submit your application for as many positions as you feel are applicable. If you are interested in multiple positions, you can add them to your Job Cart and apply to them at the same time.
What happens to my application after I’ve applied?
If you applied for a specific job, your application will be reviewed by a recruiter. They will contact you directly if your skills and experience are a match for the aligned role.
How do I know if my application was received?
You will receive an email confirmation after you have successfully completed our application process. If you do not get a confirmation, check that you supplied the correct email address and also that the email has not been sent to your junk or spam folder.
How quickly is my application reviewed?
Applications are reviewed in the order they are received. A recruiter will contact you directly if your skills and experience are a match for the role. If you are not a match, you will receive an email notification.
Can I make changes to my application, such as adding an updated resume after it is submitted?
Once your application is submitted, the application question/answer responses cannot be changed. You will be able to edit your phone number, your resume, job preferences and relevant skills/work experience on your profile. If you need to update your email, send a request to Recruiter@symetra.com and we will make the update on your behalf. Please include the email associated with your profile and the new email it should be updated to.
Can I contact the hiring manager or recruiter?
No, due to the large volume of applications received, we do not provide the contact information for recruiters or hiring managers. Recruiters review each application/profile and respond only to those candidates who best meet the needs for the role. To ensure you do not miss opportunities, please keep your candidate profile updated.
How should I prepare for an interview?
Our interviews are all conducted using Microsoft Teams. Preliminary interviews with a recruiter will be audio only. Interviews with a hiring manager or the hiring team will be via video. Ensure you're in a quiet place and camera-ready for your conversation; review the Remote Video Best Practices guide for tips. Be prepared to provide specific examples of past experiences and how they helped you develop and grow, along with examples of how you demonstrated specific competencies for the role you are interviewing for. It’s important to do your homework on Symetra. Learn about our Diversity efforts, how we empower our communities and our core values to help you consider how you will fit into our corporate culture. It's also recommended to prepare questions for the interviewing team. You’re interviewing us as much as we are interviewing you!
I don’t see a position that is a fit for my skills and experience. How do I stay in touch with Symetra for future opportunities?
Do you have any internship opportunities?
Yes, our 12-week internship program takes place each summer starting in May and June. Internships are available in various functions across the company, including Actuarial, Mortgage Loans, Sales and Technology. Recruitment for interns is typically completed by April for each year's program. To see open internship job opportunities, search for jobs using the key word “internship.” Learn more about our internship program here.
Do you work with candidates who will need work sponsorship?
We require all employees to be able to be authorized to work in the United States.