Technology
Innovating your workforce benefits plans
We can help maximize the accuracy, efficiency and effectiveness of your group’s benefits experience with cutting-edge technology solutions tailored to the unique needs of your group.
Enhancing the benefits experience at every stage
Education
Benefits decision-support technology and educational materials empower employees to feel confident about their benefits. Available resources include:
- AI-powered, personalized recommendations.
- Interactive digital benefit guides.
- Examples of relevant claim scenarios.
Enrollment
Benefit administration platforms (BenAdmins) can streamline the enrollment experience for groups that lack digital capabilities or have complex requirements. Features include:
- Self-service benefit election for employees.
- Comprehensive and customizable HR reporting.
- Benefit administration features tailored to your group's specific requirements.
Evidence of insurability (EOI)
Symetra Online EOI provides a 100% digital experience. Features include:
- Simplified questions and convenient electronic signatures.
- Real-time decisions for nearly 40% of applicants, and around 65% are notified within a day.
- Single sign-on (SSO) connection with automated decision updates available for eligible HR platforms, and a reverse file feed available for all.
Claims and administration
We simplify the claims and administration experience. Solutions include:
- Medical claims integration for eligible groups, which can automatically identify, submit and process Symetra group supplemental health claims on behalf of employees.
- Our reverse file feed to seamlessly transfer short-term disability and absence management claims to your HR platform. API connections also available for eligible platforms.
- A convenient online portal for your group to manage your Symetra benefits.
Why Symetra?
Platform-agnostic approach
We can work with multiple vendors for technology solutions that match the needs of your group.
Partnerships
We partner with leading technology platforms that offer innovative options to enhance your benefits strategy.
Dedicated team
Our team of experts is committed to providing prompt and personal service.
Partnerships and capabilities
For groups using ADP®, through our partnership, we can provide an API connection with SSO for online EOI and real time decision status updates.1
Our API connection automatically transfers short-term disability and absence management claims data to Workday® accounts and provides SSO for online EOI with automated decision status updates.2
Through our Nayya partnership, we can provide personalized benefits decision support, automatic medical claims integration for eligible group supplemental health plans, and a digital leave-planning tool.
Our enrollment platform, Symetra Enroll®, powered by Selerix, offers intuitive benefits enrollment and SSO for online EOI with automated decision status updates.
Through our Employee Navigator partnership, we can deliver a streamlined implementation and user-friendly benefits enrollment experience.
Through our partnership with Brite, we can create a digital benefit guide for a tailored, interactive educational experience when it’s time for employees to enroll.
Next steps
To learn more, contact your benefits broker or consultant.
Symetra Life Insurance Company is the parent company of First Symetra National Life Insurance Company of New York (collectively, “Symetra”). Symetra Life Insurance Company does not solicit business in the state of New York and is not authorized to do so. Each company is responsible for its own financial obligations.
Employee benefit plans are insured by Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004, and are not available in all U.S. states or any U.S. territory.
If you’re an employer in Arizona, please click this link to view the exclusions and limitations for stop loss, group supplemental health, and group life and disability insurance.
Symetra Enroll® is a registered service mark of Symetra Life Insurance Company.
ADP, Workday, Nayya, Selerix, Employee Navigator and Brite are not affiliated with Symetra Life Insurance Company or any of its affiliates.
1 ADP and the ADP logo are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2024 ADP, Inc. The information in this document was prepared by Symetra and Symetra is solely responsible for its accuracy and completeness. ADP makes no representation as to the accuracy or completeness of any information contained herein.
2 Workday® and the Workday logo are trademarks of Workday, Inc., some registered in the United States and elsewhere. All other brand and product names are trademarks or registered trademarks of their respective holders. Symetra is not affiliated with Workday, Inc., nor does Workday, Inc. sponsor or endorse Symetra, its services, or its website.
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